Grievance Procedure Paper

Tove

Tove Kirkebye Poulsen, a native Dane living in Denmark. Staffed with YWAM since 1992 in various capacities and in various locations. My vision and passion is to see Europe come back home, rediscovering her Christian roots. Therefore I serve on the European leadership team, work with U of N and ELLC and teach, preach, garden, laugh, kayak, enjoy the outdoors. Welcome to my organic world, where faith, community and nature converge perfectly.

Tove

February 27, 2024

Below is a PDF file for how YWAM handles grievances from its missionaries towards Leaders and other figures of authority within the mission.

Definition of “Grievance” – an official statement of complaint over something believed to be wrong, unjust or unfair.

Within the PDF, which is updated from time to time, is an Overview section of the 9 steps that would be followed. The Full Version section (that begins on page 4) goes into greater detail regarding these steps.

This document is also available from our Archives page.

Should you have any questions or queries about this document then please use our Contact page.

Process for Dealing with *Grievances Against Leaders (and other figures of authority within YWAM)

Version 23.01.25 European Field Circle Team working group. Revised as needed.

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